Terms & Conditions

These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to comply with these terms.

1. Services

We provide campervan and RV design, customization, manufacturing, and related services. All services are subject to availability and confirmation.

2. Orders & Payments

• Orders are confirmed only after receipt of the required advance payment.

• Prices, specifications, and timelines are agreed upon before production begins.

• All payments must be made as per the agreed terms.

3. Custom Orders

• Custom builds are created based on customer-approved designs and specifications.

• Once production begins, changes may not be possible or may incur additional charges.

• Custom orders are subject to the Refund Policy.

4. Cancellations

• Order cancellations must be requested in writing.

• Refund eligibility depends on the stage of production and is governed by our Refund Policy.

5. Delivery & Timelines

• Estimated delivery timelines are provided for reference only.

• Delays may occur due to material availability, approvals, or circumstances beyond our control.

6. Warranty & Repairs

• Warranty coverage, if applicable, will be provided separately in writing.

• Normal wear and tear, misuse, or unauthorized modifications are not covered.

7. User Responsibilities

You agree to provide accurate information and use our website lawfully. Misuse of the website or services is prohibited.

8. Intellectual Property

All website content, designs, images, and materials are the property of the company and may not be copied or used without permission.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

10. Third-Party Services

We may work with third-party providers for certain services. We are not responsible for their actions or policies.

11. Changes to Terms

These Terms & Conditions may be updated at any time. Continued use of the website indicates acceptance of the updated terms.

12. Governing Law

These terms are governed by applicable local laws, and any disputes shall be subject to the relevant jurisdiction.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us:

UNEARTHED RV
72 Meridan Way,
Meridan Plains, Queensland 4551
Australia

Email: info@unearthedrv.com.au
Phone: 07 5491 2560